Responsible gambling

If you feel that your gambling is becoming a problem or causing concerns with family members, friends, or others, it's crucial to seek help immediately. We offer various responsible gaming tools and resources to support our players.

Self-Exclusion

You can voluntarily self-exclude from playing at our casino for any period of time (up to 6 months) by contacting our customer support team through email or live chat. This will block your account temporarily, preventing you from accessing the site during this period.

If you're concerned about your betting behavior and want a longer-term solution, we can also arrange for permanent self-exclusion upon request.

Deposit Limits

You can set deposit limits to help manage your spending by contacting our support team through email or live chat. This will restrict the amount of money you can transfer into your account each day/week/month.

Cool-Off Periods

If you feel like you're at risk of overspending, we offer cool-off periods that allow you to pause from playing for a shorter period (up to 24 hours).

During this time:

You won't be able to place any bets.
Your account will not show up in our system.

Loss Limits

You can set loss limits on your account. This means that we'll contact you by email or phone when the limit is reached, asking if it's okay to continue playing.

If you have placed a large win and want to ensure that it's processed securely, please be aware of our standard payout procedures:

Large wins may be split into several smaller payouts.
We reserve the right to request additional verification documents from time to time.

Responsible Gaming Tools

We've implemented various features designed to assist you in managing your gaming habits. These include:

Reality Check: You can opt-in for a reality check, which will remind you of how much time and money you've spent playing our games.
Session Time Reminder: We'll prompt you with a reminder to take breaks after extended sessions.

Please note that we adhere to the principles outlined in the Responsible Gaming Code of Practice as well as relevant legislation.